The LSCU Premier Rewards program will be ending effective March 31, 2017. This means the final day to earn points will be March 31, 2017. Purchases made April 1 and later will no longer earn rewards points, but eligible points will still be redeemable through September 30, 2017.
The final expiration date for redeeming debit or credit card rewards points is September 30, 2017. You can redeem your points by logging into your rewards account at www.uchooserewards.com no later than September 30th.
FAQ
Why is the program ending?
The Premier Rewards program has been a success by providing additional value for our debit and credit cardholders; however, there has been a continuous lack of cardholder participation. The low usage rates supported our concern that this was no longer the best suited program for our valued Members.
Why wasn’t I notified sooner about the program ending?
We first notified all our value Members of the news in January 2017 in order to give you enough time to collect, enter, and redeem your points for rewards before the program end date.
Can I still use my points? When will my points expire?
The Premier Rewards program will end on March 31, 2017 at 11:59:59 pm EST. This means you are no longer able to earn rewards points for your LSCU debit card or credit card purchases or balance transfers. You will be able to log in to your rewards account and redeem your remaining points through September 30, 2017.
Will I still be able to use my LSCU debit card or credit card?
Of course! This change only impacts the rewards program. You can continue to use your debit card and/or credit card as normal.
I have a question about redeeming my Premier Rewards points, who do I contact?
Please feel free to give us a call at 800.588.6928 during business hours or send our Member Service Center a message at info@lonestarcu.org. Please note that emails sent may not be secure and you should not include any personal or sensitive information like account numbers or social security numbers in your message.
Will LSCU offer another rewards program?
Our goal is to search for a program better suited for our credit cardholders in 2018.
If you were unable to find the answer to your question above, please contact us.
